REFUND POLICY

Return or exchange is subject to assessment of our technical specialist. We can only process the request within 7 days from the date your purchase was delivered. Product must be returned unused, without any damages in their original condition with the factory seal and packaging intact. Original receipt must be included. If the item was used, we can no longer process the request. Please contact us at [email protected] so we can share with you the process in detail.

For refunds, we will refund you on the credit with which you used to make payment. Please note that upon the return of the Product at Leica Store Manila, the normal processing time is approximately 30 working days.

Where a refund is requested for a Product which was purchased at a discounted price, or which was purchased using a promo code, the refund amount shall be at the discounted price paid for the Product.